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Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Glenstone Galleries' relationship with you in relation to this website.

The term "Glenstone Galleries", "Glenstone Galleries, LLC " or "us" or "we" refers to the owner of the website whose registered office is 160 West Calderwood Street, Alcoa, Tennessee, 37701. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us and/or artists whose individual works are displayed here. This material includes, but is not limited to, the design, layout, look, appearance, graphics and photographic images. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website or any images included therein may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not embed images or content directly from this website on another website or document without Glenstone Galleries' prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Tennessee and the United States of America.

Delivery: Item delivery is dependent on availability at the time of order, and on any custom framing or other custom requirements. Please note: We are not open for business on Saturday, Sunday, or major U.S. holidays (for example, New Year's Day, Easter, July 4th, Thanksgiving and Christmas).

Returns/Refunds: We accept returns of non-custom and/or non-personalized items with a full money-back guarantee with proof of purchase. If you are not satisfied with your items, return them for a full refund within 30 days of purchase. Returns not accepted after 30 days.

 
What Sets Us Apart?
Framing Concepts
Larson-Juhl Concerto Frame Collection
Larson-Juhl Custom Frames
Gifts and Home Décor
Commercial Services
NEW! Hand-Textured Prints
. . .
Shop Online
. . .
Newsletter Archive
Robert A. Tino Framed Artwork Gift Certificates

160 S. Calderwood St
(New Midland Plaza)
Alcoa, TN 37701
Phone: 865·984·8810
Fax: 865·984·5938
Hours of Operation
Mon. - Fri. 10am - 6pm
Sat. 10am - 5pm